Intranet Design & Development
- Plan and architect the intranet structure (hub sites, communication sites, home site, navigation, taxonomy).
- Build modern pages, web parts, and site templates using SharePoint Framework (SPFx), REST API, Microsoft Graph, and PnP libraries.
- Automate site provisioning, permissions, and content deployment.
- Integrate SharePoint with Microsoft Teams, Power Platform (Power Apps, Power Automate), and third-party tools.
- Configure and optimize search (managed metadata, refiners, promoted results).
- Migrate existing content from legacy intranet or file shares to SharePoint Online.
Administration & Maintenance
- Perform day-to-day SharePoint Online administration.
- Site creation, structure updates, and content management.
- User and group access provisioning, permissions management.
- Monitor usage, storage quotas, and system health.
- Apply updates, patches, and deploy custom solutions.
- Maintain governance policies, retention settings, and security compliance.
- Troubleshoot user issues, resolve incidents, and act as first line of SharePoint support.
- Implement and test backup, restore, and disaster recovery plans.
Governance, Training & Adoption
- Define and enforce intranet governance: site naming conventions, approval workflows, lifecycle management.
- Train site owners and content creators.
- Prepare user guides and help documentation.
- Track adoption and usage analytics, gather feedback, and continuously improve intranet experience.
